Responsible/Eco Tourism

 
WRTD HOTseat seminar
Tuesday 08 Nov 2011
11:00 - 12:00The Business case for taking responsibility for ensuring access for all
North Gallery Room 4 + 5

There are significant numbers of people with disabilities who wish to travel, the diversity of disabilities is often still not recognised. It is not just about wheelchair access. Four panellists will share their experience of the issues and why it makes business sense to provide holidays for disabled people. It is challenging but it makes good business sense.


Chairperson
John de Vial, Head of Financial Protection, ABTA; Director, Travelife Limited; Trustee, ABTA LifeLine; Trustee, The Travel Foundation; Chair, Advisory Committee, ICRT , ABTA
Speaker(s)
Craig Grimes, Director, The Experience Community
Jennifer Littman, Chief Executive, Tourism for All UK
Keith Richards, Director, Raleo Ltd
Magnus Berglund, Disability Ambassador
12:30 - 13:30Are Tourism Jobs good jobs? Tourism and Livelihoods
North Gallery Room 8

The tourism industry is often perceived as providing low paid casual employment, too often people dismiss tourism jobs as frivolous and undesirable. The industry has done little to challenge this widely held prejudice. Panellists will share examples of...


Chairperson
Mark Tanzer, ABTA
Speaker(s)
Costas Christ, Editor and Columnist, National Geographic Traveler
Faye Chua, Head of Research, People 1st
Márcio Favilla , Executive Director in charge of Competitiveness, External Relations and Partnerships , UNWTO
Nicole Häusler , Responsible Tourism Consultant, Mascontour – Sustainable Tourism-Consulting & Communication AND Associate of International Centre for Responsible Tourism AND WTM WRTD Advisory Panel Member
12:30 - 13:30What is the Role of Government in Making Tourism More Sustainable?
North Gallery Room 4 + 5

Tourism takes place in destinations, tourists, the tourism industry and local communities interact in places where local communities live out their lives, some working in tourism most earning their living in other ways. Governments exist to manage public space...


Chairperson
Ransford Smith , Deputy Secretary General Commonwealth Secretariat
Speaker(s)
Deirdre Shurland, Project coordinator, Global Partnership for Sustainable Tourism, UNEP
Fiona Buchner, Regional Director for Europe, SA
U.V. Jose, Department of Tourism, Kerala, India
Hon Richard Skerritt, Minister of Tourism St Kitts, and Chairman Caribbean Tourism Organisation
12:30 - 13:30Greening your Business - Tools of the Trade
North Gallery Room 10

 

Taking action on sustainable tourism is good for your business;  it reduces costs, improves efficiency, offers enriched experiences for your customers and enhances your brand. This session is aimed at those who want to reap the benefits of sustainability, but don’t know where to start...
 

Speaker(s)
Julie Middleton, Industry Programmes Manager , The Travel Foundation
Suzannah Newham, Industry Programmes Officer , The Travel Foundation
14:00 - 15:00Meeting the Challenges of Climate Change
North Gallery Room 9

UN Secretary General Ban Ki-moon has stated that “Climate change is the pre-eminent geopolitical and economic issue of the 21st century. It rewrites the global equation for development, peace and prosperity.” This session will feature outstanding models of best practice in meeting the challenges of climate change...


Chairperson
Louis D'Amore, IIPT Founder and President, International Institute of Peace through Tourism (IIPT)
Speaker(s)
Alain St. Ange, CEO, Seychelles Tourism Board
Geoffrey Lipman FTS, Director, greenearth.travel and Advisor to Secretary-General UNWTO, and President ICTP (International Council of Tourism Partners)
Max Haberstroh, International Tourism Consultant
Dr. Murray Simpson, Co-Director and CEO, CARIBSAVE Partnership, and Oxford University Centre for the Environment
14:00 - 15:00Making Destinations More Sustainable – a report on work in progress in Egypt, India and Sri Lanka
North Gallery Room 8

Seminar - Achieving sustainable tourism in destinations requires partnerships. Partnerships in which government and the private sector work together to take responsibility for making tourism more sustainable for the benefit of local communities their culture, local economy and environment. Drawing on examples from...


Chairperson
Professor Harold Goodwin, Professor of Responsible Tourism Management, International Centre for Responsible Tourism, Leeds Metropolitan University
Speaker(s)
Hisham Zaazou , Senior Assistant Minister of Tourism, Ministry of Tourism – Egypt
Ms. Dhanya M R , President, Kumarakam Panchayat
Nikki White, Head of Sustainability and Destinations , ABTA
Srilal Miththapala, Project Director , SWITCH Asia Greening Sri Lanka Hotels Project, Ceylon Chamber of Commerce
U.V. Jose, Department of Tourism, Kerala, India
16:00 - 17:30How Responsible Are All-Inclusives?
North Gallery Room 6 + 7

The debate about how responsible all-inclusive holidays are rages on. Critics argue that by discouraging holidaymakers from venturing out of resorts local businesses and communities loose out, others argue that some forms of indulgent holidaying are best done...


Chairperson
Professor Harold Goodwin, Professor of Responsible Tourism Management, International Centre for Responsible Tourism, Leeds Metropolitan University
Speaker(s)
Adama Bah, Project Manager - The Gambia, The Travel Foundation
Jane Ashton, Director of Group Sustainable Development , TUI
Tricia Barnett, Director , Tourism Concern
Wayne Cummings, Director, Business Processes & Administration, Sandals Resorts International
Wednesday 09 Nov 2011
10:30 - 11:00Official WTM WRTD Opening
Platinum Suite 3 and 4

Harriet Lamb, Executive Director of the UK’s Fairtrade Foundation - an organisation that has dramatically transformed shopping habits and improved the lives of millions across the globe – is to officially open WTM World Responsible Tourism Day.


Chairperson
Harriet Lamb, Executive Director, Fairtrade Foundation, UK
11:00 - 12:00Virgin Holidays Responsible Tourism Awards
Platinum Suite 3

Presentation of the Virgin Holidays Responsible Tourism Awards 2011, the largest awards of their kind in the world. Organised by responsibletravel.com sponsored by Virgin Holidays and in partnership with Metro Newspaper, World Travel Market and Geographical.

12:00 - 12:30WRTD HOTseat
Platinum Suite 3 + 4

World Travel Market is staging its most contentious face-to-face discussion ever when ethical writer Leo Hickman, author of the thought provoking book ‘The Final Call’ takes the HOTseat with BBC World’s Stephen Sackur.


Chairperson
Stephen Sackur, Presenter of HARDtalk, BBC World News
Speaker(s)
Leo Hickman, Writer
12:30 - 15:00WTM WRTD Lunch Sponsored by BBC World News
Platinum Suite 1

This lunch is by invitation only - WTM WRTD Lunch sponsored, organised and hosted by BBC World News.

12:30 - 13:30Gender and Sustainable Tourism Development: Exploring the Links
North Gallery Room 8

The event will feature a presentation of the recently published Global Report on Women in Tourism, a joint UNWTO/UN Women publication, followed by interventions of representatives of the public and private sectors as well as by civil society. The latter will share their views and experiences on the important role of tourism...


Chairperson
Taleb Rifai, Secretary General, UNWTO
Speaker(s)
Angela Hadjipateras, Founder and Co-Director of a community-based Lodge in Zambezia Province, Mozambique and, Member of CAWN (Central America Women´s Network)
Lic. Liz Rosanna Crámer Campos, National Secretary of Tourism, Paraguay
Marina Diotallevi, Programme Manager for the Ethics and Social Dimensions of Tourism, UNWTO
Zoltan Somogyi, Executive Director Member Relations and Services, UNWTO
Ms. Zainab Ansell, Director of Zara Tanzanian Adventures and , Member of the Sustainable and Solidarity Tourism Network of the Banesto Foundation, Tanzania
14:00 - 15:00Progress in Responsible Tourism
North Gallery Room 4 + 5

So what has been achieved? Is the industry making progress? Four individuals will give their personal assessments of how much progress we have made in encouraging individuals and companies to take responsibility for making tourism  more sustainable...


Chairperson
Professor Harold Goodwin, Professor of Responsible Tourism Management, International Centre for Responsible Tourism, Leeds Metropolitan University
Speaker(s)
Heidi Keyser , Cape Town South Africa
Michael Horton, Chairman and Founder, ConCERT
Ruth Holroyd, Group Head of Sustainability , The Thomas Cook Group PLC
Taleb Rifai, Secretary General, UNWTO
15:30 - 17:00Who Profits From Tourism? WTM WRTD Debate
North Gallery Room 4 + 5

Tourism businesses argue that they deserve support from government seeking tax breaks and assistance with marketing, rarely does the industry address the question, who benefits from tourism? Business argues...


Chairperson
Professor Harold Goodwin, Professor of Responsible Tourism Management, International Centre for Responsible Tourism, Leeds Metropolitan University
Speaker(s)
Adama Bah, Project Manager - The Gambia, The Travel Foundation
Julia Bishop, Director , Zanzibar Association of Tourism Investors
Luke Pollard, Head of Public Affairs, ABTA – The Travel Association
Noel Josephides, Managing Director, Sunvil Holidays
Richard Sharpley , Professor of Tourism & Development, University of Central Lancashire
Ruth Holroyd, Group Head of Sustainability , The Thomas Cook Group PLC
17:00 - 18:30WTM WTRD Networking Reception
Platinum Suite 1

An unrivalled chance to meet and share views on responsible tourism with experts and those who are new to responsible tourism or are considering responsible tourism activity within their business for the first time.   

Thursday 10 Nov 2011
11:00 - 12:00Corporate Social Responsibility in the meetings and hospitality industry
North Gallery Room 6 + 7

Having corporate social responsibility credentials is becoming a source of competitive advantage, and in some cases a requirement to trade, in the meetings industry. From international conference tourism destinations seeking to secure large scale events, to smaller venues aiming to differentiate...


Chairperson
Dr Xavier Font, Director of Studies, International Centre for Responsible Tourism (ICRT)
Speaker(s)
Deborah Sexton , FASAE, President and CEO, PCMA
James Boardman, Representative on , Leeds Metropolitan University and Smyle Creative
James Mark, Services & 2012 Games Director , ExCeL London
Malcolm Johnson, Engineering Services Manager , (representing the) Barbican
Rebecca Saunders, Sustainable Consultant , (representing) Sustainable Events Limited and Meeting Professionals International (MPI)
11:00 - 12:00Business and Human Rights: Challenges and Opportunities for Tourism
North Gallery Room 8

This event marks the exclusive launch of a new industry briefing by Tourism Concern making the business case for taking a human rights approach to tourism. The event is a unique opportunity to learn about and discuss major new thinking around business and human rights. You will hear from business leaders...


Chairperson
Ian Taylor, Executive Editor, Travel Weekly Group
Speaker(s)
Keith Weed, Chief Marketing and Communications Officer, Unilever
Peter Frankental, Economic Relations Programme Director, Amnesty International UK
Sabine Loetscher-Ehrler, Project Manager in Corporate Responsibility (CR), Kuoni Group
Tricia Barnett, Director , Tourism Concern
12:30 - 13:30Securing the Commercial Advantage from Responsible Tourism Through Marketing
North Gallery Rooms 6 + 7

Consumers expect tourism businesses to take responsibility for their health and safety, the quality of their holiday and to provide information about their destination to enable them to get the most out of their holiday. Consumers want an increasingly authentic experience, they want to...


Chairperson
Professor Harold Goodwin, Professor of Responsible Tourism Management, International Centre for Responsible Tourism, Leeds Metropolitan University
Speaker(s)
Christian Cull, Communications Director , TUI UK
Justin Francis, ResponsibleTravel.com
Rachel McCaffery, Responsible Business Manager, Virgin Holidays
Dr Xavier Font, Director of Studies, International Centre for Responsible Tourism (ICRT)
14:00 - 15:00Managing Responsible Tourism at World Heritage Sites
North Gallery Room 8

With rapid growth in tourism as the flow of holidaymakers continues to rise in the traditional originating markets now joined by rapidly growing numbers from India, China, Russia and South America some World Heritage sites are under mounting...


Chairperson
Dr Simon Woodward , ICRT Leeds Metropolitan University
Speaker(s)
Guillaume Bacquet, General Manager, Versailles Tourist Board
Heidi Keyser , Cape Town South Africa
Seif El Rashidi, WHS Co-ordinator, Durham, UK
Suleiman Farajat, Red Rock Tours, Petra, Jordan
 
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