Thursday 10 November

For students only - Future You is the annual conference for anyone studying travel and tourism and looking to find out more information about the wealth of careers available in our diverse sector...

In a fast-changing business environment for travel businesses, WTM’s Talk Business is a crucial business session for the UK/European travel industry. It will embrace all these business issues as well as offering the latest advice and assistance from one of the UK’s most driven business women, Hilary Devey. She will be supported by...

Having corporate social responsibility credentials is becoming a source of competitive advantage, and in some cases a requirement to trade, in the meetings industry. From international conference tourism destinations seeking to secure large scale events, to smaller venues aiming to differentiate...

How can the independent travel agents and tour operators compete with the collection of specialist tour operators now held within the big boys portfolios?  AITO Specialist Travel Agents and Tour Operators examine what is required...

An outline of today’s sessions, an update on last night’s social event and the ongoing STM2011 competition.

The event launched last year as the WTM Pride of Travel Agent awards. However, the interest was so great that the awards have been expanded to include other parts of the travel business. New categories include leisure, business, tour operator and cruise...

This event marks the exclusive launch of a new industry briefing by Tourism Concern making the business case for taking a human rights approach to tourism. The event is a unique opportunity to learn about and discuss major new thinking around business and human rights. You will hear from business leaders...

By their very nature, hotels are inbound travel products, attracting customers from across the globe.  Any social media strategies that you use will need to appeal across many languages and geographic markets.  This additional complexity makes it vital that your social media...

Wordpress is the blogging system most used by travel bloggers.The panel talk about how they went about setting up their blogs and the techniques and plug-ins they have used to improve the look of their blog, the best plug-ins, how to drive traffic to it, and, importantly, how to make money or drive sales.

The WTM Advice Clinics (WTM Meridian Club Lounge North Hall - AF725) are an opportunity to have a 15 minute one-to-one session with an industry expert.

They offer visitors invaluable hints and tips on dealing with the challenges for today's market...

Advance appointment booking with the experts is now closed, please visit the WTM Meridian CLub Lounge North Hall - AF725 to book remaining sessions.

Consumers expect tourism businesses to take responsibility for their health and safety, the quality of their holiday and to provide information about their destination to enable them to get the most out of their holiday. Consumers want an increasingly authentic experience, they want to...

E-learning has been one of the fastest growing travel trade marketing mediums in recent years. Travel agents and tourism students now have access to hundreds of online destination, product and skills courses in the UK alone. In this seminar we will hear from leading...

A meeting of the Group Travel Business Forum looking at growth areas for the groups market. In particular, the session will provide a platform for the announcement of statistical independent research from the National Group Travel Report 2011, as well as focus...

The panellists are the cream of Canada - the former digital director of British Columbia who masterminded Vancouver Olympics Games and two UK-based tourism directors. They discuss the effectiveness of their campaigns, what lessons they have learned and their plans for Canada 2012 and beyond. 

The distribution options available to hotels continue to increase year on year.  As a result, excellent channel management has become the primary factor that can make the difference between ongoing high yields or lacklustre performance.  How do you spread your finite bedstock across multiple channels...

Can travel companies and tourist boards look at social media in isolation or should it be part of an integrated marketing mix alongside all e-marketing channels, such as email, mobile and search marketing.

The ACC Airline Conference will this year focus on “Aircraft Wet Leasing”. We will review the general market outlook, the latest views of aircraft manufacturers, airlines, airports and support organisations, and look at the growing importance of wet leasing as an industry solution to supply and demand management.

 

The session will be organised by The University of Bournemouth in partnership with World Travel Market and the TravelDailyNews. Leading tourism practitioners from around the world will engage on an interactive discussion to examine the future of tourism...

With rapid growth in tourism as the flow of holidaymakers continues to rise in the traditional originating markets now joined by rapidly growing numbers from India, China, Russia and South America some World Heritage sites are under mounting...

In it's 7th consecutive year The FutureBrand Country Brand Index, is our most comprehensive study of country brands to date. It is based on more respondents across more countries and questions than ever before. After 6 years of research, we know that country brand strength is....

With the introduction of the ‘Flight Plus’ Atol reforms due to happen in January, some of the key movers and shakers discuss where they will leave the travel industry. Has the CAA got it right? Can the new Atol certificates really clarify things for...

Valencia took out a group of UK bloggers last year, tying in the Formula 1 race with a whizz around the city in four days. In the second year, the blog trip changed format dramatically. What did Valencia learn and what did they change? What did the bloggers on the trip get from it? Plus, a video from this year’s Valencia trip - what they did and what they thought.

Independent hotels and small hotel chains face an ongoing battle to run their businesses efficiently whilst striving to build a market presence that will keep the customers coming in.  There are tools and strategies that can help in the fight to maintain profitability.  In this session you will hear...

Sponsored by: Fastbooking, TripAdvisor andBooker Centric

A summary of what has happened over the two days of Social Travel Market and a quick tour (backed up with a video) of the STM2011 blogging challenge. Details of next event

The session will address the continued challenges facing British Airways in 2011 and beyond. What does the industry learn from crises such as the volcanic eruption in 2010 and the Japanese earthquake in 2011?