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All WTM 2013 Events

Monday 4 November 2013
09:00 - 10:00
WTM Speed Networking
Buyers' Club Members and Exhibitors Only. The first of two Speed Networking sessions provides Buyers' Club Members & Exhibitors with an opportunity to hold a...
Location:  WTM Knowledge Theatre GV750
11:30 - 14:00
WTM Technology enabling Travel organised by IFITT
Gaming and Gamification in Tourism : opening a new Tourism Experience

WTM Technology enabling Travel organised by IFITT to discuss the opportunity...
Professor Dimitrios Buhalis
President, IFITT
Professor Dimitrios Buhalis is an innovative tourism and hospitality researcher, teacher and adviser that conceptualises technology-enabled strategic management and marketing solutions for tourism and hospitality...
Location:  WTM Knowledge Theatre GV750
12:00 - 14:30
Captains of Industry Lunch
By invitation only. World Travel Market 2013 will host the prestigious Captains of Industry Lunch. This year’s event has been given a new look for...
Stephen Sackur
Journalist and Presenter
Stephen Sackur, HARDtalk's presenter, has been a journalist with BBC News since 1986. Before taking over on the BBC News Channel and BBC World...
Stuart  Rose
Former Chief Executive and Chairman
Marks & Spencer
Former Chief Executive and Chairman of Marks & Spencer, Sir Stuart Rose is a stalwart of business, and a leading authority on retail and management...
Location:  WTM Stage - Platinum Suite 3&4
14:30 - 17:00
WTM Travel Innovation Summit in Association with TTI
Innovative technology and business models are having a sustained impact on the travel industry as new players introduce ever more sophisticated ways of doing business....
In association with TTI
Location:  WTM Knowledge Theatre GV750
16:30 - 17:30
World Tourism Awards
The World Tourism Award, celebrating its 16th anniversary, sponsored by Corinthia Hotels, Delta Air Lines, New York Times Global and Reed Travel Exhibitions, was established...
World Tourism Award
Location:  WTM Stage - Platinum Suite 3&4
17:00 - 18:00
WTM Technology Drinks Reception
All Technology Buyers Welcome.

Reception Sponsored by Illusions Online
Illusions Online is the global, multi-awarded and unique travel technology provider. Meet us, our clients and friends to network and share the experiences!
Location:  Travel Tech Theatre TT185

Tuesday 5 November 2013
10:30 - 11:30
Employment in Travel and Tourism: the Responsible Tourism Agenda
Many outside the industry dismiss tourism jobs as low paid casual labour and part of the candy floss economy. Our panel will address the challenges...
Claire Steiner
Institute of Travel and Tourism
A CIPD qualified HR & Training Consultant, Claire has over 20 years working in the HR and Training field, predominantly in the travel and tourism...
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Accredited Programmes Development Manager
TUI Travel UK and Ireland
Andy Smyth is Accredited Programmes Development Manager at TUI Travel UK and Ireland, which is part of TUI Travel Plc. Prior to joining TUI in...
Vicki Wolf
Vicki is ABTA’s Business Development Manager and has worked at ABTA in various roles since the end of 2000. Her main responsibilities include ABTA’s Professional...
Mr Kevin Curran
Unite Central London Hotel Workers Branch
Kevin Curran is the Chair of the London Central Hotel Workers’ branch of Unite the Union. His experience of trade union organising spans nearly 40...
Location:  South Gallery Rooms 19 & 20
10:30 - 11:20
WTM Travel Perspective Session - Keynote: Social Media's Dirty Little Secret
How most of us are missing out on the most valuable part of social media – the massive data it generates - and why that...
Sponsored by Sabre
Headline sponsor of the WTM Travel Perspective Social Media Programme 2013.
Sarah Kennedy Ellis
Director, Sabre Labs
Sabre Holdings
Location:  South Gallery Rooms 23 - 26
10:30 - 11:15
Increase your bottom line with virtual payments
Ixaris is a leading provider of seamless B2B payment solutions. Our single-use and reloadable prepaid virtual cards enable travel and hospitality companies to sidestep the...
In association with Multicom
As the leading provider of travel technology solutions to the UK market Multicom is widely recognised for delivering the highest quality, most cost-effective solutions to...
In association with Voxel
Sponsored by Ixaris
Location:  Travel Tech Theatre TT185
11:00 - 12:00
WTM Genesys Session - Search Engine Update 2013
It is vital that you get your search engine strategy right. Succeed and visitors will be beating a path to your online door. Get it...
Location:  WTM Knowledge Theatre GV750
11:00 - 12:00
The HR Challenge in Emerging Markets
The breathtaking speed of hotel development in the developing world presents an ever increasing need for well-trained managers.
Discover the best strategies and resources...
Location:  South Gallery Rooms 15 & 16
11:00 - 12:00
Is social media the reason behind the rapid growth of cruising?
Social media is an area of marketing and communication that is being used by a large number of travel companies as part of their strategy...
Location:  WTM Stage - Platinum Suite 1
11:00 - 13:00
UNWTO & WTM Ministers' Summit - How to bridge the gap between tourism and aviation policies
In 2012, one billion international tourists travelled the world, generating over US$1.3 trillion dollars in export earnings. Over half these tourists arrived at their destination...
Location:  WTM Stage - Platinum Suite 3 & 4
11:00 - 12:00
Exhibit at WTM Latin America 2014
World Travel Market Latin America is the leading global event for the Latin American travel industry. Taking place in São Paulo, Brazil, from 23-25 April...
Location:  South Gallery 17
11:20 - 12:00
WTM Travel Perspective Session - Keynote: Facebook and Targeting: Finding the People that Matter to You
Facebook is allowing travel marketers to track people across the web more effectively than any other platform. For new customer acquisition, CRM and retargeting across...
Sponsored by Sabre
Headline sponsor of the WTM Travel Perspective Social Media Programme 2013.
Lee McCabe
Head of Travel
Lee is the Head of Travel at Facebook where he is responsible for how Facebook thinks about and works with travel marketers. As head of...
Location:  South Gallery 23 - 26
11:30 - 12:15
The World of Distribution has Changed. And What a Wonderful World of Change It Is
Mobile + Social + Metasearch channel distribution and the continued rise of new outbound markets from China, Russia, India and Brazil are driving new opportunities...
Erik  Munoz
Executive Director, Strategic Sales & Global Partnerships
Erik isn't young anymore. At 42 years of age, he is a veteran of the hospitality solutions industry, clocking up 18 years’ experience across global hotel...
Location:  Travel Tech Theatre TT185
12:00 - 13:00
Responsible Tourism approaches to maximising local economic development
There are a number of new business models emerging which create economic value in the destination for local communities and businesses and for outbound businesses...
Harold Goodwin
Professor of Responsible Tourism Management
Leeds Metropolitan University
Harold is Professor of Responsible Tourism Management at Leeds Metropolitan University where he teaches and researches in the International Centre of Events, Tourism and Hospitality...
Glynn  O’Leary
Founder and Chief Executive
Transfrontier Parks Destinations
Glynn is the Founder and Chief Executive of Transfrontier Parks Destinations. Having started his business life as a poorly paid audit clerk, he then...
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Village Ways Partnership Ltd
Richard has over forty years experience in the UK out-bound tourism sector, with a particular focus on rural tourism. General Manager, Canvas Holiday...
Roberto  Daniele
Entrepreneurship and Marketing for Hospitality & Tourism
Oxford Brookes
Roberto Daniele is a Senior Lecturer in Entrepreneurship at Oxford Brookes University, Director of the Tourism Changemakers’ Forum and Executive Committee member of TEFI (Tourism...
Location:  South Gallery Rooms 21 & 22
12:00 - 13:00
What does certification contribute to Responsible Tourism?
Over the last five years there has been a big push on certification. It is time for some reflection on what has been achieved and...
Xavier Font
ICRETH, Leeds Metropolitan University
Dr Xavier Font is an expert in responsible tourism marketing, with extensive experience in industry and government training on all aspects of sustainable tourism production...
Andrea Nicholas
Managing Director
Green Tourism Business Scheme
Co-founder of the Green Tourism Business Scheme and Managing Director of GTBS.  Started in 1997 the program has now expanded to cover all of the...
Jenny  Rushmore
Director of Responsible Travel
Jenny Rushmore is the Director of Responsible Travel at TripAdvisor. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and...
Sean Owens
Sustainable Product Manager
TUI UK & Ireland
Sean Owens’ tourism career started in 1991, working for seven years at multi-national five-star hotel organisations in Philadelphia and New York. He also lived and...
Location:  South Gallery Rooms 19 & 20
12:30 - 13:45
WTM TBU Session - How Travel Bloggers Impact the Booking Funnel
Travel bloggers impact the inspiration and experience stages of travel, but what about the booking stage of the travel funnel? How can travel brands and...
Sponsored by Four bgb
Headline sponsor of the WTM & TBU 2013 Blogging Programme
Location:  South Gallery Rooms 23 - 26
12:30 - 13:30
WTM Genesys Session - Consumers Crave Content
Content Marketing is about branding, consumer engagement, social media and of course search engine optimisation. If you can get your content marketing right, you will...
Location:  WTM Knowledge Theatre GV750
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